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Post by kokanee on Aug 19, 2013 7:34:26 GMT -5
Just getting into WWII airsofting, and I ordered some Russian kit from Trident Militaria (http://www.tridentmilitary.com/). Unfortunately it's been two weeks, no "shipped" message, no response to emails, no answering the phone and no returning voicemail.
Does this shop have a bad rap for crappy customer service/not delivering? Thankfully I paid with my CC so I can always file a claim but I'd prefer not to.
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Post by knights52 on Aug 19, 2013 8:48:17 GMT -5
In the future, buy through their eBay page. They're unreliable when you go through their site
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Post by aldrich on Aug 19, 2013 15:57:25 GMT -5
I had the same issue with them a while back when I ordered some boots from them. I did eventually get the boots, however. I would also recommend Hikishop for Russian uniforms. I recently bought a uniform from them and was very much pleased with it.
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Post by kokanee on Aug 20, 2013 7:26:15 GMT -5
Thanks for the info, when it comes time to order boots I will go thru hikishop then.
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Post by aldrich on Aug 20, 2013 11:06:57 GMT -5
I don't believe Hikishop has Russian boots, just uniform items and gear. If they do I cannot vouch for them as I ordered my boots from Trident. Many of the guys in my reenacting group that do Russian either go East German Jackboots or buy surplus Russian jackboots. Another approach could be to get American US GI lowboots with puttees. The Americans sent the Russians a large quantity of footwear as "lend lease" and I know there are quality US GI reproductions available. I'm not sure where Russian lowboots can be found.
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Post by sgtkillroy1944 on Aug 27, 2013 8:45:16 GMT -5
I ordered a handful of W-SS patches from them once i took them three weeks to arrive an the communication was poor,not to mention when i received the items some things wernt included in the packaged when it arrived although it all got sorted out eventually but they took forever too ship and there fowl up on the order had me waiting a total of a month to all of the insignia i had ordered
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Post by kokanee on Aug 28, 2013 13:19:50 GMT -5
I had to start a dispute with VISA over this transaction; left three more voicemails with Trident, the last informing them I was calling VISA today and have not heard anything from them. Will update once this is taken care of.
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Post by SgtShaw on Nov 11, 2013 18:46:48 GMT -5
I've also recently made an order with them (little over two weeks ago), have heard nothing from them. I've heard in the past the only good way to order from them is to use their ebay store. I will also update when I hear from them
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Post by SgtShaw on Nov 20, 2013 15:41:04 GMT -5
Finally got my stuff. All in all, very happy with what I got. Trident just took some harassing, but its all good.
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